Child Safety Policy
At Lifebonder, we are committed to creating a safe and secure online environment for all users. Minors under the age of 18 are not allowed in the app and we have implemented strict child safety measures according to Danish and EU law.
1. Age Restrictions and Compliance
Lifebonder is not intended for children under 18 years old. Users must verify their age before creating an account.
If we discover that a child under the minimum age has created an account, we will immediately delete the account and associated data.
Parents or guardians can request the removal of a minor’s account by contacting our support team at child-safety@lifebonder.com.
2. Protection Against Child Sexual Abuse Material (CSAM) and Exploitation
Lifebonder maintains a zero-tolerance policy for Child Sexual Abuse Material (CSAM), child exploitation, and any form of child endangerment. The following measures are in place:
A. Prohibited Content and Behavior
Sharing, uploading, or distributing CSAM or any form of child exploitation content will result in immediate account termination and reporting to law enforcement.
Any attempt to groom, solicit, or exploit minors on the platform will result in permanent bans and legal action.
The following activities are strictly prohibited on Lifebonder platform and will result in immediate removal of content, permanent bans, and legal reporting where applicable:
- Inappropriate interaction with a child: Any form of physical or sexual suggestiveness, including inappropriate messages, groping, or caressing, even in digital content.
- Child grooming: Befriending or communicating with a child with the intent to manipulate, exploit, or engage in sexual contact (online or offline).
- Sexualization of minors: Any images, discussions, or depictions that portray children in a sexualized manner, encourage sexual abuse, or promote child exploitation.
- Sextortion: Threats or blackmail involving a child's intimate images, whether real or fabricated.
- Child trafficking: Any form of solicitation, advertising, or participation in the exploitation or trafficking of children for commercial or sexual purposes.
B. Detection, Reporting, and Enforcement
Lifebonder uses human review to detect and prevent the spread of illegal or harmful content.
All CSAM-related reports are immediately escalated to moderators and relevant law enforcement agencies.
Users can report suspected child endangerment directly within the app or viachild-safety@lifebonder.com. Reports are reviewed within 24 hours, and appropriate action is taken immediately.
3. Child-Appropriate User Interactions
Lifebonder enforces strict community guidelines to prevent online harms against minors:
No Direct Messaging by Strangers: To protect minors, direct messages are only allowed between users who have mutually accepted connection requests.
No Location Sharing: Users cannot share their real-time location publicly or privately with other users.
Content Filtering: Sensitive and inappropriate content is not allowed on LifeBonder.
AI and Human Moderation: Our moderation system proactively removes inappropriate interactions and deletes any account that is managed by a minor.
4. Reporting and User Safety Tools
To empower users and ensure a safe environment, Lifebonder provides:
In-app Reporting: Users can report inappropriate content, harassment, or child safety violations directly within the app.
Fast Response Times: Reports related to child safety are prioritized and reviewed within 24 hours.
Dedicated Safety Team: A specialized team monitors and investigates child safety concerns and coordinates with relevant authorities.
Parental & Guardian Support: Parents or guardians concerned about a child’s activity on Lifebonder can contact child-safety@lifebonder.com
5. Consequences for Violations
Any account involved in child exploitation, CSAM, or child endangerment will be immediately terminated and reported to law enforcement.
Users engaging in harmful behavior toward minors will receive permanent bans and may face legal action.
6. Contact and Reporting Channels
If you come across content or behavior that threatens child safety, report it through:
In-app reporting tool (available in all user profiles and messages).
Email: child-safety@lifebonder.com - We take every report seriously and act within 24 hours to remove harmful content and escalate cases when necessary.
Lifebonder’s Commitment to Child Safety
We continuously update our policies and safety measures to protect minors and comply with local and international law. We work closely with law enforcement, child protection agencies, and industry partners to create a safer digital space for everyone.
Content Moderation Policy
Lifebonder is committed to providing a safe, inclusive, and user-friendly platform. Our content moderation system ensures compliance with the EU Digital Services Act (DSA), GDPR, and Google Play’s Developer Policies, particularly concerning child safety, misinformation, harassment, and illegal content.
1. Moderation Process and Enforcement
We use a combination of automated detection, human moderation, and user reports to enforce community guidelines. Our system operates in four stages:
A. Automated Content Detection
- Flagged content is reviewed within 24 hours by a human moderator.
- High-risk categories (child exploitation, terrorist content) are immediately escalated for removal and reporting to relevant authorities.
B. User Reports & Community Moderation
- Users can report content via the in-app reporting tool or child-safety@lifebonder.com
- Report Categories include:
- Child safety violations (CSAM, grooming, solicitation)
- Hate speech, terrorism, or violence
- Misinformation and disinformation
- Harassment and bullying
- Privacy violations (unauthorized sharing of personal data)
- Spam, scams, or phishing attempts
- Urgent cases (child exploitation, terrorist threats) are reviewed within 24 hours.
- Standard reports are reviewed within 48 hours.
C. Manual Review & Decision
- Content flagged by user reports undergoes human moderation.
- Moderators assess context, intent, and severity before making a decision.
- Users receive a detailed notification of the action taken.
D. Appeals & Correction Mechanism
- Users can appeal moderation decisions within 7 days.
- Appeals are reviewed within 14 days by a different moderator than the one who made the initial decision.
- If an appeal is successful, content is reinstated immediately.
2. Notification Process
Whenever content is removed, restricted, or actioned, users receive a detailed notification explaining:
📢 Notification Example:
Subject: 🚨 Content Removal Notification – Lifebonder Moderation Team
Dear [User],
Your recent post/comment on Lifebonder has been removed due to a violation of our Community Guidelines.
🔎 Violation Category: [e.g., Child Abuse, Hate Speech]
📄 Content Removed: “[Exact text or media preview]”
📌 Reason for Removal: [Explain the rule violated]
🔄 You have the right to appeal this decision within 7 days. If you believe this action was incorrect, you can submit an appeal through [Appeal Link].
📅 Appeal Review Timeline:
- Appeal submission: Within 7 days of this notification
- Moderation review: Within 14 days of appeal submission
- Final decision: You will be notified via email/app
🚨 Severe Violations (e.g., CSAM, Terrorist Content, Child Exploitation)
- Your account has been permanently banned and reported to authorities as required by law.
- If you believe this is a mistake, contact [appeal email].
Thank you for keeping Lifebonder a safe space.
- Lifebonder Moderation Team
3. Content Removal & Temporary Restrictions
🔴 Severe Violations → Immediate removal, permanent ban, and legal reporting (CSAM, terrorism, threats).
🟠 Moderate Violations → Content removal, temporary bans (24 hours to 7 days).
🟢 Minor Violations → Warning, content restriction, or shadowban.
For all child safety-related violations, accounts are immediately suspended, and reports are sent to law enforcement (INHOPE, Europol, or NCMEC).
4. Transparency & Compliance with the DSA
- All moderation actions are logged and reviewed quarterly.
- Users can access moderation reports and appeals history in their account settings.
- Lifebonder will publish annual transparency reports detailing content moderation statistics as required under Article 42 of the DSA.
📅 Last Updated: 04-02-2025