Child Safety Policy

1. Age Restrictions and Compliance

• Lifebonder is not intended for children under 18 years old. Users must verify their age before creating an account.
• If we discover that a child under the minimum age has created an account, we will immediately delete the account and associated data.
• Parents or guardians can request the removal of a minor’s account by contacting our support team at child-safety@lifebonder.com.

2. Protection Against Child Sexual Abuse Material (CSAM) and Exploitation

Lifebonder maintains a zero-tolerance policy for Child Sexual Abuse Material (CSAM), child exploitation, and any form of child endangerment. The following measures are in place:

3. Child-Appropriate User Interactions

Lifebonder enforces strict community guidelines to prevent online harms against minors:

• No Direct Messaging by Strangers: To protect minors, direct messages are only allowed between users who have mutually accepted connection requests.
• No Location Sharing: Users cannot share their real-time location publicly or privately with other users.
• Content Filtering: Sensitive and inappropriate content is not allowed on LifeBonder.
• AI and Human Moderation: Our moderation system proactively removes inappropriate interactions and deletes any account that is managed by a minor.

4. Reporting and User Safety Tools

To empower users and ensure a safe environment, Lifebonder provides:

• In-app Reporting: Users can report inappropriate content, harassment, or child safety violations directly within the app.
• Fast Response Times: Reports related to child safety are prioritized and reviewed within 24 hours.
• Dedicated Safety Team: A specialized team monitors and investigates child safety concerns and coordinates with relevant authorities.
• Parental & Guardian Support: Parents or guardians concerned about a child’s activity on Lifebonder can contact https://lifebonder.com/contactus.html .

5. Consequences for Violations

• Any account involved in child exploitation, CSAM, or child endangerment will be immediately terminated and reported to law enforcement.
• Users engaging in harmful behavior toward minors will receive permanent bans and may face legal action

6. Contact and Reporting Channels

If you come across content or behavior that threatens child safety, report it through:

• In-app reporting tool (available in all user profiles and posts)
• Email: child-safety@lifebonder.com We take every report seriously and act within 24 hours to remove harmful content and escalate cases when necessary.

We continuously update our policies and safety measures to protect minors and comply with local and international law. We work closely with law enforcement, child protection agencies, and industry partners to create a safer digital space for everyone.

1. Moderation Process and Enforcement

We use a combination of automated detection, human moderation, and user reports to enforce community guidelines. Our system operates in four stages:

A. Automated Content Detection

• AI-based filters scan for illegal, harmful, or inappropriate content (e.g., CSAM, hate speech, threats, scams)
• Flagged content is reviewed within 24 hours by a human moderator.
• High-risk categories (child exploitation, terrorist content) are immediately escalated for removal and reporting to relevant authorities.

B. User Reports & Community Moderation

• Users can report content via the in-app reporting tool or [support email].
• Report Categories include:
  • Child safety violations (CSAM, grooming, solicitation)
  • Hate speech, terrorism, or violence
  • Misinformation and disinformation
  • Harassment and bullying
  • Privacy violations (unauthorized sharing of personal data)
  • Spam, scams, or phishing attempts
• Urgent cases (child exploitation, terrorist threats) are reviewed within 24 hours
• Standard reports are reviewed within 48 hours

C. Manual Review & Decision

• Content flagged by AI or user reports undergoes human moderation.
• Moderators assess context, intent, and severity before making a decision.
• Users receive a detailed notification of the action taken

D. Appeals & Correction Mechanism

• Users can appeal moderation decisions within 7 days.
• Appeals are reviewed within 14 days by a different moderator than the one who made the initial decision.
• If an appeal is successful, content is reinstated immediately.

2. Notification Process

Whenever content is removed, restricted, or actioned, users receive a detailed notification explaining:

📢 Notification Example:

Subject: 🚨 Content Removal Notification – Lifebonder Moderation Team

Dear [User],

Your recent post/comment on Lifebonder has been removed due to a violation of our Community Guidelines.

🚨 Violation Category: [e.g., Child Safety Violation, Hate Speech]

🚨 Content Removed: “[Exact text or media preview]”

🚨 Reason for Removal: plain the rule violated]

🚨 You have the right to appeal this decision within 7 days. If you believe this action was incorrect, you can submit an appeal through [Appeal Link].

🚨 Appeal Review Timeline:

• Appeal submission: Within 7 days of this notification
• Moderation review: Within 14 days of appeal submission
• Final decision: You will be notified via email/app

🚨 Severe Violations (e.g., CSAM, Terrorist Content, Child Exploitation)

• Your account has been permanently banned and reported to authorities as required by law.
• f you believe this is a mistake, contact [appeal email].

Thank you for keeping Lifebonder a safe space.

- Lifebonder Moderation Team

3. Content Removal & Temporary Restrictions

🚨 Severe Violations → Immediate removal, permanent ban, and legal reporting (CSAM, terrorism, threats).

🚨 Moderate Violations → Content removal, temporary bans (24 hours to 7 days).

🚨 Minor Violations → Warning, content restriction, or shadowban.

For all child safety-related violations, accounts are immediately suspended, and reports are sent to law enforcement (INHOPE, Europol, or NCMEC).

4. Transparency & Compliance with the DSA

• All moderation actions are logged and reviewed quarterly.
• Users can access moderation reports and appeals history in their account settings.
• Lifebonder will publish annual transparency reports detailing content moderation statistics as required under Article 42 of the DSA.